Sales and quotes
New accounts, item lists for cross-reference, written quotes and the vendor packet. Your first contact is the GTDI accounts team.
Contact
One phone number, Monday to Friday, 8 a.m. to 5 p.m. Pacific. Tell us what you need and we route it. Existing accounts reach their representative directly from the account dashboard.
By function
New accounts, item lists for cross-reference, written quotes and the vendor packet. Your first contact is the GTDI accounts team.
Orders, deliveries, standing orders, documents and colleagues to add. Your representative's direct contact is on your account dashboard.
Brand owners, importers and master distributors. Quotes, samples, purchase orders and product documents. Replies come from a gtdi.net address.
Report a product problem, ask about a recall notice or request a lot record. If you hear about a recall first, call us. We check our records for your organization and reply the same business day when you reach us during business hours.
Invoices, remittances, credit applications and Net 30 terms. Remit-to details are on our invoice. Call to confirm them before you pay.
For suppliers: invoices, payment questions and bank detail verification. We confirm any change to bank details by calling a number we already hold.
Call, email or write
Outside business hours, leave a message or email us and we reply when we are back.
Paying GTDI. We never change payment instructions by email. If you receive a message asking you to pay a different account, call us at 424-832-6485 before you pay.
Please do not include patient information in any message. We do not need it to supply products.
Send a message
A product question, an account question, an order or delivery question, a product problem, or something else. Choose the topic and we route the message.
There is a problem with 1 answer
Phone, email and address are the same on every page of this site, on every quote and on every invoice.
Your first contact is the GTDI accounts team. Existing accounts: your representative's direct contact is on your account dashboard.